Effective Date: 10.06.2022
For our subscribers of services, ManTechMark also enters data processing addendums and terms of service that govern the processing of information provided by subscribers, as agreed between ManTechMark and the subscriber.
2. Personal Information We Collect
We may collect various types of Personal Information about you, based on your interactions and engagement with ManTechMark. The types of Personal Information we may collect include:
· Identifiers: Information that directly or indirectly identifies you, such as your full name, email address, social media account details, phone number, job title and description, company name, customer account information, IP address, and other data that can identify your online activities.
· Commercial Information: Information related to purchases made by you or your company in connection with our services, such as purchase history and products considered.
· Online Activity: Limited information about your internet usage collected through web analytics, including browsing and search history, type of operating system used, interactions with our services or advertisements, browser type, internet service provider, date and time of your visit, duration of time spent on each page, information about the links you click and pages you view within the services, and your preferences.
· Geo-IP Information: Information about the approximate location of your computer or device (city or state level) when accessing our Sites.
· Inferences: Information we can determine or estimate about you based on the information we collect, such as purchase preferences and potential future purchase behaviour.
· User-Generated Content: Information you voluntarily post on our Sites, such as comments or reviews about products.
3. How We Collect Personal Information
We collect Personal Information from you through various methods, which include:
· Directly from you: When you provide Personal Information to us through contact forms on our Sites, surveys, event registrations, email inquiries, or phone calls requesting products, services, or information.
· User-generated content: When you post content on our Sites, we collect the information you provide in those submissions.
· Recorded communications: We may record calls, training sessions, webinars, or similar events in which you participate, with prior notice and an opportunity for you to object to the recording.
· Automatic collection: We collect information about your online activity automatically through web analysis tools, including your IP address, cookie identifiers, and other identifiers assigned to your computer or device.
· Subscriber data: When our subscribers use our solutions, we may receive Personal Information about your online activity and commercial information based on your interactions with our subscribers.
· Third-party sources: We may collect information from third-party providers, partners, and integrators who gather data from various sources, including publicly available sources, to develop professional profiles and business-related information.
We do not knowingly collect sensitive Personal Information unless specifically provided by our employees or job applicants, for whom we have separate privacy policies.
4. Use of Personal Information
We use Personal Information for the following business purposes:
· Providing products, services, or requested information: We use Personal Information to fulfil requests for products, services, or information, manage accounts, respond to inquiries, provide access to features of the Sites, and facilitate event registrations.
· Research and development: We may perform survey research, analyse user-generated content, and use this information to improve our Sites and services.
· Marketing ManTechMark products and services: With your consent, we may use Personal Information to send promotional emails, newsletters, mailings, or phone calls about our products, services, special offers, and events. Testimonials and endorsements may be displayed on our Sites with your consent.
· Subscriber-provided information: We process Subscriber-Provided Information for our subscribers’ data analytics and marketing purposes.
· Business Profile Information: Business Profile Information may be used to provide business-to-business contacts, enriched data, and other services to our subscribers and partners.
· De-identified and aggregated information: We may create de-identified and aggregated information that does not directly identify individuals for internal purposes, such as service improvement, developing new services, and analysis.
We may use Personal Information for other purposes if we have a legitimate interest, such as direct marketing, research, anti-fraud protection, training, or other purposes disclosed at the time of collection or with your consent.
5. Sharing of Personal Information
· Service Providers: We share Personal Information with third-party contractors, vendors, and providers who assist us in performing functions for business purposes, such as hosting or enriching data, customer relationship management, tech support, and advertising. These Service Providers have access to Personal Information solely to perform their functions and are bound by confidentiality obligations.
· Business Partners: We may share Personal Information with business partners and affiliates to fulfil our contractual commitments, provide requested products or services, or for marketing and sales purposes.
· Subscribers: Personal Information, including Subscriber-Provided Information, may be shared with our subscribers as governed by their privacy policies.
· Affiliates: Personal Information may be shared with our affiliated companies.
· Interest-Based Advertising and Third-Party Marketing: We may allow third-party advertising partners to set tracking tools on our Sites to collect information for interest-based advertising purposes. We may also use Personal Information with third-party advertising partners for more relevant advertisements. You can opt out of this sharing of Personal Information for interest-based advertising.
· Disclosures for Legal or Similar Purposes: We may disclose Personal Information when required to comply with legal obligations, protect rights and safety, enforce policies or contracts, or investigate potential illegal activities.
· Merger, Sale, or Asset Transfers: In the event of a merger, acquisition, financing, or transition of service, Personal Information may be sold or transferred as part of the transaction, ensuring compliance with applicable laws.
6. Your Data Rights – Opt-out and Choice
You have certain rights and choices regarding your Personal Information. If you have any questions, concerns, or wish to exercise your rights, please contact us using the information provided in Section 12. You have the following options:
· Email and Telephone Communications: You can opt out of receiving promotional emails by using the unsubscribe link in the email or by contacting us at the provided email address. Transaction-related emails and non-promotional emails may still be sent. To opt out of telephone communications, you may request inclusion on our telephone “do-not-call” or “do-not-mail” lists.
· Do Not Track and Global Privacy Control Signals: You can enable Do Not Track (DNT) or Global Privacy Control (GPC) signals in your web browser to indicate your preference for not having certain information collected about your online activity.
Please note that some information may still be retained in cases where we act as a data processor or service provider for other businesses. In such cases, you should contact the businesses directly to complete your requests.
7. Data Security
We implement appropriate technical and organizational measures to safeguard Personal Information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, security audits, and employee training on data protection practices.
8. Data Retention
We retain Personal Information for as long as necessary to fulfil the purposes for which it was collected, as required by law, and to address any legal, accounting, or reporting obligations. When Personal Information is no longer needed, it is securely deleted or anonymized.
9. Interest-Based Advertising and Third-Party Websites
We may engage third-party advertising partners who may use tracking tools on our Sites to collect information about your online activity. This information may be used to provide you with more relevant advertisements when you visit websites within their networks. If you prefer not to have your Personal Information shared with third-party advertising partners for interest-based advertising, you can opt out.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect Personal Information from children. If we become aware that Personal Information of a child under 16 has been inadvertently collected, we will take steps to delete the information promptly. If you believe that we may have collected Personal Information from a child under 16, please contact us using the information provided in Section 12.
12. Contact Us
We will make reasonable efforts to respond to your inquiries and address any concerns in a timely manner.