Introduction

Mantech Mark acknowledges and respects the privacy of our users and clients. This Privacy Policy outlines our practices regarding the collection, use, sharing, and protection of the information you provide to us through our websites and other data we may collect about you. By utilising our services and providing your information, you consent to the practices described in this Privacy Policy. In this Privacy Policy, the term “Personal Information” refers to data that can be used to personally identify you, such as your name, address, email, telephone number, and related information. For our subscribers of services, Mantech Mark also enters data processing addendums and terms of service that govern the processing of information provided by subscribers, as agreed between Mantech Mark and the subscriber.

 

Personal Information We Collect

We may collect various types of Personal Information about you, based on your interactions and engagement with Mantech Mark. The types of Personal Information we may collect include:

– Identifiers: Information that directly or indirectly identifies you, such as your full name, email address, social media account details, phone number, job title and description, company name, customer account information, IP address, and other data that can identify your online activities.

– Commercial Information: Information related to purchases made by you or your company in connection with our services, such as purchase history and products considered.

– Online Activity: Limited information about your internet usage collected through web analytics, including browsing and search history, type of operating system used, interactions with our services or advertisements, browser type, internet service provider, date and time of your visit, duration of time spent on each page, information about the links you click and pages you view within the services, and your preferences.

– Geo-IP Information: Information about the approximate location of your computer or device (city or state level) when accessing our Sites

– Inferences: Information we can determine or estimate about you based on the information we collect, such as purchase preferences and potential future purchase behaviour.

– User-Generated Content: Information you voluntarily post on our Sites, such as comments or reviews about products.

 

Email Communication Practices

At Mantech Mark, we prioritise the privacy and security of our users’ email communications. In alignment with this commitment and our adherence to the AWS Acceptable Use Policy and Service Terms, we have established the following practices regarding email communications:

– We collect email addresses from users who explicitly opt-in to receive communications from us, ensuring we have consent to engage in email communication.

– Our email communications are designed to provide value to our recipients, offering updates, valuable information, and services relevant to our users.

– We adhere to strict email authentication practices, including SPF, DKIM, and DMARC, to enhance the security and reliability of our email communications.

– We engage in responsible email list management, including monitoring and addressing bounce rates and ensuring high recipient engagement through regular analysis of engagement metrics.

– Users have the option to opt-out of receiving email communications from us at any time through the unsubscribe link provided in every email. We respect user preferences and ensure the process is straightforward and user-friendly.

– The privacy and security of email communications are paramount to us. We implement industry-standard security measures to protect against unauthorised access or misuse of email addresses we collect.

 

How We Collect Personal Information

We collect Personal Information from you through various methods, which include:

– Directly from you: When you provide Personal Information to us through contact forms on our Sites, surveys, event registrations, email inquiries, or phone calls requesting products, services, or information.

– User-generated content: When you post content on our Sites, we collect the information you provide in those submissions.

– Recorded communications: We may record calls, training sessions, webinars, or similar events in which you participate, with prior notice and an opportunity for you to object to the recording.

– Automatic collection: We collect information about your online activity automatically through web analysis tools, including your IP address, cookie identifiers, and other identifiers assigned to your computer or device.

– Subscriber data: When our subscribers use our solutions, we may receive Personal Information about your online activity and commercial information based on your interactions with our subscribers.

– Third-party sources: We may collect information from third-party providers, partners, and integrators who gather data from various sources, including publicly available sources, to develop professional profiles and business-related information.

 

Use of Personal Information

We process Personal Information for various purposes, limited to the reasons for which we collected it. This ensures we have a legal basis for processing Personal Information, as outlined in this Privacy Policy. We use Personal Information to:

– Provide products, services, or requested information: Fulfilling requests for products, services, or information, managing accounts, responding to inquiries, providing access to features of the Sites, and facilitating event registrations.

– Administrative purposes: For measuring interest in our services, conducting internal quality control, communicating with users, identity verification, payment processing, regulatory compliance, fraud prevention, data analysis, and enforcement of our Terms of Use.

– Research and development: Conducting survey research, analysing user-generated content, and using this information to improve our Sites and services.

– Marketing Mantech Mark products and services: With your consent, using Personal Information to send promotional emails, newsletters, mailings, or phone calls about our products, services, special offers, and events. Testimonials and endorsements may be displayed on our Sites with your consent.

 

Sharing of Personal Information

We share your Personal Information as described in this Privacy Policy or with your permission. The parties with whom we may share Personal Information include:

– Service Providers: Sharing Personal Information with third-party contractors, vendors, and providers who assist us in performing functions for business purposes. These Service Providers have access to Personal Information solely to perform their functions and are bound by confidentiality obligations.

– Business Partners: Sharing Personal Information with business partners and affiliates for fulfilling contractual commitments, providing requested products or services, or for marketing and sales purposes.

– Subscribers: Sharing Personal Information, including Subscriber-Provided Information, with our subscribers as governed by their privacy policies.

–Affiliates: Sharing Personal Information with our affiliated companies for internal business purposes.

– Interest-Based Advertising and Third-Party Marketing: Allowing third-party advertising partners to collect information for interest-based advertising purposes and sharing Personal Information for more relevant advertisements.

– Disclosures for Legal or Similar Purposes: Disclosing Personal Information when required to comply with legal obligations, protect rights and safety, enforce policies or contracts, or investigate potential illegal activities.

– Merger, Sale, or Asset Transfers:In the event of a merger, acquisition, financing, or transition of service, Personal Information may be sold or transferred as part of the transaction, under compliance with applicable laws.

 

Your Data Rights: Opt-out and Choice

You have certain rights and choices regarding your Personal Information. To exercise these rights or for any inquiries, please contact us using the information provided in Section 12. Options available to you include:

– Email and Telephone Communications: Opting out of receiving promotional emails using the unsubscribe link or by contacting us. Transaction-related and non-promotional emails may still be sent. Opt-out of telephone communications by requesting inclusion on our “do-not-call” or “do-not-mail” lists.

– Do Not Track and Global Privacy Control Signals: Enabling DNT or GPC signals in your web browser to express your preference for not having certain information about your online activity collected.

 

Data Security

We implement technical and organisational measures to protect Personal Information from unauthorised access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, security audits, and employee training on data protection practices.

Data Retention 

Personal Information is retained as long as necessary to fulfil the purposes for which it was collected, comply with legal, accounting, or reporting obligations, and when no longer needed, is securely deleted or anonymised. Interest-Based Advertising and Third-Party Websites We engage with third-party advertising partners and collect information for interest-based advertising. You can opt out of having your Personal Information used for these purposes. Our Sites may link to third-party websites, which are not covered by this Privacy Policy. We encourage reviewing their privacy policies before providing any Personal Information.

 Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If we become aware of such collection, we take steps to delete the information promptly.

 

Updates to Privacy Policy

This Privacy Policy may be updated to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be effective upon posting. We encourage periodic review of this policy. Continued use of our services after changes indicates acceptance of those changes.